Sudan's political capital and commercial centre has been the city of Khartoum; however, its overall economy and infrastructure are still suffering from long- term challenges that will require rebuilding and modernizing its digital ecosystem. Sudan's major industries include Oil & Gas, Public Sector, Banking, Telecommunications and Manufacturing; all of which continue to invest in enterprise systems that deliver efficiency, transparency and increased productivity for their employees, and by adopting SAP solutions, Digital Adoption is now a key success factor.
Dedicated to supporting the digital transformation of Sudanese organizations, the SAP Enable Now and WalkMe Digital Adoption Platform (DAP) support Sudanese organisations meet their goal of ensuring real, measurable business value from their investment in SAP.
SAP Business One in Sudan (Cloud & On-Premise)
A lot of businesses located in and around Khartoum's industrial areas use a product called SAP Business One (Cloud & On-Premise) to manage funds, buying, inventory control, and selling products. There are many types of businesses using this system, including manufacturers, importers/exporters, and the banking industry; however, these organizations have a structured ERP solution in SAP Business One to assist them in growing their business and remaining compliant with regulations.
Some organizations may experience challenges adopting SAP because there is a lack of skilled SAP resources for training employees, and there are constantly changing processes to implement. The use of digital training through SAP Enable Now Implementation & Support provides employees with the ability to perform everyday tasks regardless of whether they are working from their office or from home with confidence.
SAP S/4HANA Adoption Across Key Industries
Large companies and organizations related to the government in Sudan are examining SAP S/4HANA as a candidate to replace their current legacy systems at an increasingly growing rate. This is particularly true for: Oil & Gas companies with locations near Khartoum and Port Sudan, Government ministries (or al-hukuma in Arabic) upgrading their existing systems for Finance and HR functions, Telecom Industry participants that will upgrade the ways they bill customers, as well as the way
Why Digital Adoption Matters in Sudan
Limited time available for classroom training and different amounts of digital maturity among employees are two challenges facing several organizations in Sudan today. Digital Adoption tools provide solutions to the issue of how to best bridge this divide through in-app guidance and contextual help (simulation-based).
Employees can log into SAP Enable Now login to take advantage of step-by-step tutorials, simulations, and role-based learning content, all accessible while they are logged into SAP. These tools will also help reduce errors and expedite onboarding, as well as be available to assist with continuous learning, such as going through changes within an organization.
SAP Enable Now vs WalkMe: Choosing the Right Fit
Many Sudanese organizations are asking the same question: sap enable now vs walkme?
SAP Enable
SAPEN was designed specifically to facilitate, support, and enable the starting (or transformation) of an SAP ecosystem.
Deep integration with SAP S/4HANA, SAP Business One, and HCM makes SAPEN an ideal choice for organizations in the Government sector, banking, and other SAP-centric businesses.
An added value of using SAPEN is its ability to provide rich documentation, simulations and a library of compliance-related training materials.
WalkMe
WalkMe was created as an all-purpose tool, meaning that it will work with any application (SAP or otherwise).
WalkMe provides real-time "on-screen" help, guidance, and automation for any application (SAP or otherwise).
WalkMe primarily works within the telecommunications sector and with customer-facing operations.
In addition, walkme dap is a platform that lets businesses create and execute enterprise-wide adoption strategies.
As a general rule, organizations that have SAP-heavy landscapes will have to make a decision on which of these tools to use based on their long-term ERP strategy. A significant number of organizations elect to start with sap enable now walkme and then later integrate WalkMe into their overall digital transformation experience, thereby creating a hybrid SAPEN-WalkMe experience.
Government and Public Sector Transformation
The authorities that regulate industries within Sudan's Local Government are being challenged to enhance their levels of transparency, as well as the accuracy of payroll and the quality of service delivery. By utilizing digital adoption tools and SAP Solutions, the following improvements can be achieved:
Onboarding of civil servants (muwazzafeen) will take place more quickly
Manual SOPs will be replaced by automated processes
Compliance with financial and HR legislation will be improved
More specifically, using SAP Enable Now Implementation & Support, Ministries can provide uniform training throughout the various departments within them despite frequent changes in staff or procedures.
Success Stories / Case Studies
- The Public Sector Finance Office (Khartoum) has increased users’ ability to adopt SAP FICO by 40% as a result of using SAP Enable Now simulations and guided learning.
- The Banking Training Institute has been able to reduce the training time for SAP SD and SAP MM by 30% by utilizing Digital Adoption content.
- A Manufacturing Company was able to utilize both SAP Business One and walkme digital adoption platform to onboard new employees faster during their expansion.
These examples show how a structured Digital Adoption process provides a way to achieve quicker ROI against the backdrop of Sudan´s changing enterprise environment.
The Future of Digital Adoption in Sudan
SAP systems will continue to be at the core of enterprise operations throughout Sudan's ongoing digital reconstruction journey, as will the use of Digital Adoption Platforms (DAP). Digital Adoption Platforms (DAP) are no longer just optional; they have become imperative to the enterprise.
The decision to use SAP Enable Now, WalkMe, or both will depend on the level of maturity of the organization, its industry requirements and its Transformation Goals.
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